Privacy Policy

Duloon (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. When you visit or make a purchase from www.duloon.com, we may collect personal details such as your name, email address, phone number, and shipping or billing address, along with order information, technical data like your IP address and browser type, and information about how you interact with our website. We use this information to process and fulfil your orders, communicate with you, provide customer support, improve our website and services, and send marketing communications only where you have opted in. We do not sell or rent your personal information, but we may share it with trusted third parties such as payment providers, shipping partners, and service providers who help us operate our website, all of whom are required to handle your data securely. We take reasonable steps to protect your information, although no online transmission is completely secure. Under UK GDPR, you have the right to access, correct, or delete your personal data, restrict or object to its processing, and withdraw consent for marketing at any time by contacting us at info@duloon.com. Our website uses cookies to enhance your browsing experience and you can manage these through your browser settings. We may update this policy from time to time, and any changes will be posted on this page. If you have any questions about this Privacy Policy, please contact us at info@duloon.com.